Refund policy
Returns & Exchanges (Read This First)
Stickers
All sticker sales are final.
Once they leave our hands, they are yours forever.
If USPS folds it in half, loses it, or your dog eats it, email us and we’ll make it right.
Apparel
We accept returns or exchanges on apparel within 14 days of delivery, because sometimes sizing is a gamble.
Rules:
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Unworn
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Unwashed
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Not trail tested
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Still smells like a warehouse, not a campfire
If we messed up or the print is jacked, that’s on us, we’ll make it right.
If you ordered the wrong size, return shipping is on you.
How to Start a Return
Email us at Zac@torkdup4x4.com with:
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Your order number
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What went wrong
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Photos if something is actually wrong
Don’t send stuff back without emailing first, it’ll just get sad and lost.
Refunds
Once we get your return and confirm it’s still alive, refunds are processed back to your original payment method. Timing depends on your bank, not us.
Final Notes
We’re a small brand, not Amazon.
We ship by hand, pack with care, and appreciate common sense.
Thanks for supporting a business built on dirt and bad decisions.